HELM Advisory is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Policy applies to the touchpoint.systems website and governs data collection and usage. By using the touchpoint.systems website you consent to the data practices described in this Policy.
Collection of your Personal Information
HELM Advisory collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. HELM Advisory may also collect anonymous demographic information which is not unique to you such as your country or residence, postal or zip code, age, gender, preferences, interests and favourites. There is also information about your computer hardware and software that is automatically collected by HELM Advisory. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used by HELM Advisory for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the touchpoint.systems website. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through touchpoint.systems public message boards this information may be collected and used by others. HELM Advisory does not read any of your private online communications. HELM Advisory encourages you to review the Privacy Policies of websites you choose to link to from touchpoint.systems so that you can understand how those websites collect, use and share your information. HELM Advisory is not responsible for the Privacy Policies or other content on websites outside of the touchpoint.systems website.
Use of your Personal Information
HELM Advisory collects and uses your personal information to operate the touchpoint.systems website and deliver the services you have requested. HELM Advisory also uses your personally identifiable information to inform you of other products or services available from HELM Advisory and its affiliates. HELM Advisory may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. HELM Advisory does not sell, rent or lease its customer lists to third parties. HELM Advisory may from time to time contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases your unique personally identifiable information such as you email address, name, physical address and telephone number is not transferred to the third party. In addition HELM Advisory may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to HELM Advisory and they are required to maintain the confidentiality of your information. HELM Advisory does not use or disclose sensitive personal information, such as race, religion, or political affiliations without your explicit consent. HELM Advisory keeps track of the websites and pages our customers visit within touchpoint.systems in order to determine what services are the most popular. This data is used to deliver customised content and advertising within touchpoint.systems to customers whose behaviour indicates that they are interested in a particular subject area. HELM Advisory will disclose your personal information without notice only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on HELM Advisory or the site; (b) protect and defend the rights or property of HELM Advisory; and, (c) act under exigent circumstances to protect the personal safety of users of touchpoint.systems or the public.
Use of Cookies
The touchpoint.systems website uses cookies to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example if you personalise touchpoint.systems pages or register with the touchpoint.systems website or services a cookie helps touchpoint.systems to recall your specific information on subsequent visits. This simplifies the process of recording your personal information such as billing addresses, shipping addresses and so on. When you return to the same touchpoint.systems web pages the information you previously provided can be retrieved so you can easily use the touchpoint.systems features that you customised. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies you may not be able to fully experience the interactive features of the touchpoint.systems services or web pages you visit.
Security of your Personal Information
HELM Advisory secures your personal information from unauthorised access, use or disclosure. HELM Advisory secures the personally identifiable information you provide on computer servers in a controlled, secure environment protected from unauthorised access use or disclosure. When personal information (such as a credit card number) is transmitted to other websites it is protected through the use of encryption such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
HELM Advisory will occasionally update this Privacy Policy to reflect company and customer feedback. HELM Advisory encourages you to periodically review this Privacy Policy to be informed of how HELM Advisory is protecting your information.
Contact Information
HELM Advisory welcomes your comments regarding this Privacy Policy. If you believe that HELM Advisory has not adhered to this Privacy Policy please contact us via email or write to us at;
HELM Advisory Limited
128 City Road
London
EC1V 2NX
United Kingdom
We will use commercially reasonable efforts to promptly determine and remedy the problem.