Customer Support

Customer support is available Monday-Friday from 8:00 am to 5:00 pm AEST (Brisbane time). We generally respond within four hours. For EMERGENCY support outside of these hours please email support@touchpoint.ltd with the word EMERGENCY in the subject line.
We are unable to provide telephone based support.

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Please explain the problem you are experiencing. Information about any error messages you are receiving links to URL's and the like will help us to resolve problems faster!

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Please feel free to upload screenshots that will help us. Maximum file size of 5MB.

Accepted file types: jpg, jpeg, gif, png, pdf, Max. file size: 5 MB.

File

Please feel free to upload screenshots that will help us. Maximum file size of 5MB.

Accepted file types: jpg, jpeg, gif, png, pdf, Max. file size: 5 MB.